Refund policy
Raw Adrenaline Return and Refund Policy
At Raw Adrenaline Fitness, we are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we offer a hassle-free return policy to make your shopping experience with us as smooth as possible. Please read our return policy carefully before initiating a return.
14 Days Easy Return Policy
We understand that sometimes a product may not meet your expectations or may have arrived damaged. Our 14 Days Easy Return Policy allows you to return eligible items within 14 days of the date of delivery, no questions asked.
Eligibility for Returns
To be eligible for a return, the following conditions must be met:
The item must be in its original condition, including all tags, packaging, and accessories.
The item must be unused, unworn, and free from any signs of use or damage.
You must provide proof of purchase, such as an order number or receipt.
Non Eligibility for Returns
Some items are not eligible for return due to health and safety regulations. These items include:
Personalized or customized items.
Any item that has been clearly used or damaged intentionally or unintentionally.
Return Process
To initiate a return, please follow these steps:
Contact our Customer Support team within 14 days of receiving your order to request a Return Authorization (RA) number. You can reach us at [professional email needs to be added here]
Pack the item securely in its original packaging, including all accessories and paperwork.
Clearly write the RA number on the outside of the package.
Ship the item to the address provided by our Customer Support team. Please note that the cost of return shipping is the customer's responsibility.
Once we receive the returned item and inspect it for compliance with our return policy, we will process the refund or exchange.
Refunds
Refunds will be issued to the original payment method used for the purchase within 5-7 business days of receiving the returned item. Please note that shipping charges are non-refundable, and the cost of return shipping will be deducted from your refund unless the return is due to an error on our part.
Exchanges
If you would like to exchange an item, please follow the return process outlined above and specify the replacement item you would like. We will process the exchange once we receive and inspect the returned item.
Contact Us
If you have any questions or need assistance with your return, please contact our Customer Support team.
At Raw Adrenaline, we value your satisfaction, and we aim to make the return process as simple as possible. Thank you for choosing us for your fitness gear!